Ecommerce
An AI operator for your Shopify or online store: order tracking, returns, customer questions, and listings, run for you inside Shopify, Gmail, and WhatsApp.
The work you hand over
An AI ecommerce agent is an operator, not a chatbot. It watches orders, carriers, and your inbox, does the post-purchase work on its own, and asks a person before a refund or anything outside your policy. Praxic builds it around your store, connects Shopify and your support channels, and keeps it running.
Order tracking and WISMO
Answer where-is-my-order on email, WhatsApp, or chat from live carrier data, and tell the customer first when a shipment slips.
Returns and refunds
Approve within policy, issue the label, trigger the refund or exchange in Shopify, and restock, with a person looped in for anything unusual.
Pre-sale questions
Sizing, availability, shipping times, and compatibility, answered in seconds from your catalog and policies.
Cart and checkout recovery
Follow up on abandoned carts and failed payments with a personal message, and stop the moment someone buys.
Listings and inventory sync
Keep stock, pricing, and descriptions matching across Shopify, Amazon, and marketplaces so nothing sells that you cannot ship.
Daily store report
Orders, revenue, refunds, and low-stock warnings pulled from Shopify and posted to Slack every morning.
Ecommerce AI agents, answered
Put your first AI agent to work
Tell us the job to be done. We set up an AI agent for your team - connected to your tools and running around the clock.